Terms of Service

OVERVIEW

This website is operated by Shade.

Throughout the website, the terms “we”, “us”, and “our” refer to Shade.

By visiting our website, purchasing from us, or using our services, you agree to these Terms of Service and the policies referenced on our website.

Please read these Terms carefully before using our website.

ONLINE STORE TERMS

You may not use our website, products, or services for unlawful or unauthorized purposes.

You must not transmit malware, harmful code, or material intended to interfere with our website or services.

We reserve the right to restrict access where these Terms are materially violated.

GENERAL CONDITIONS

We reserve the right to refuse or cancel an order where reasonably necessary, including cases involving:

  • Suspected fraud
  • Unauthorized payment activity
  • Incorrect customer information
  • Pricing or technical errors
  • Product availability issues
  • Abuse of our services

Your mandatory consumer rights remain unaffected.

PRODUCTS AND INFORMATION

We make reasonable efforts to display product descriptions, sizes, colors, images, prices, and availability accurately.

Colors and appearance may vary slightly because of photography, lighting, and screen settings.

We may correct errors or update information where necessary.

ORDERS AND BILLING

You agree to provide accurate and complete information when placing an order.

Submitting an order does not necessarily mean the order has been accepted.

We may verify payment or order information before fulfillment.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

PRICES

Prices may change without prior notice.

The price displayed at checkout at the time of purchase will generally apply to your order, subject to correction of obvious errors where permitted by law.

RETURNS AND REFUNDS

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.

THIRD PARTY SERVICES

We may use third party providers for:

  • Payments
  • Fulfillment
  • Shipping
  • Analytics
  • Advertising
  • Customer support
  • Website functionality

These providers may have their own terms and privacy policies.

REVIEWS AND USER CONTENT

If you submit reviews, images, feedback, or other content, you confirm that you have the right to provide that content.

You may not submit unlawful, misleading, abusive, infringing, or malicious material.

We reserve the right to moderate or remove content where appropriate.

PERSONAL INFORMATION

Our handling of personal information is explained in our Privacy Policy.

PROHIBITED USES

You may not use our website for:

  • Fraud
  • Illegal activity
  • Unauthorized data collection
  • Intellectual property infringement
  • Spam
  • Malicious software
  • Security interference
  • Impersonation
  • Intentionally false information

LIMITATION OF LIABILITY

We aim to provide a reliable website and shopping experience but cannot guarantee uninterrupted or error-free access at all times.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

PAYMENT DISPUTES

If a payment dispute or chargeback is opened, Shade may provide relevant order, tracking, delivery, return, payment, and communication records to the applicable payment provider.

SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

CHANGES TO THESE TERMS

We may update these Terms when necessary to reflect changes to our business, services, or legal requirements.

The latest version will be published on this page.

CONTACT

Questions regarding these Terms can be sent to:

support@shopshade.co